General Questions

What is HLR Lookup and how do I use it?
Home Location Register(HLR) provides permanent subscriber information of a mobile network. ‘Lookup’ is a smart tool that will initiate a thorough HLR lookup...
Tue, 29 Oct, 2019 at 7:00 PM
What's the difference between a template and a favorite SMS?
Template             Favorite Template is a predefined form of SMS content that can be reused   Favorite is any template that can be accessed quickly...
Mon, 28 Jun, 2021 at 5:49 PM
How can I generate API Keys?
If businesses want to integrate our services through API, we are up for it. An API code is provided on your request to aid the integration of the code on yo...
Tue, 29 Oct, 2019 at 4:48 PM
Can I create a unique Signature for each campaign?
Yes, you can. To create a signature, follow the steps below: 1. From your SMS account, click on 'Manage Items'> 'Manage Signature'...
Fri, 14 Sep, 2018 at 1:19 PM
Alerts and Promo Differences
Alerts & Promo Messaging Applications Alerts/ Transactional Messaging allows you to send messages on any important activity or transaction carried out ...
Mon, 28 Jun, 2021 at 5:55 PM
How can I edit a signature?
To edit the signature, follow the steps below: 1. From the main menu, click on 'Manage Items' > 'Manage Signature' 2. The signature...
Fri, 14 Sep, 2018 at 1:28 PM
Where can I see my Sent Items?
Sent Items Businesses often expect to keep a track of the SMS triggered to their customers. Just like the SMS interface that individuals use on their mobil...
Tue, 29 Oct, 2019 at 7:13 PM
How can I request for Reports?
Businesses are driven by data aided decisions and to support the same, alerts/promo messaging applications offer quantitative and qualitative data of the...
Mon, 28 Jun, 2021 at 6:41 PM
What exactly is a "Sub-User"?
Want to assign some work to someone to perform on your behalf like manage credits in your account send SMS, you can add a sub-user(s) to your account? That...
Tue, 1 Oct, 2019 at 3:54 PM
Where do I see the overview of my usage?
Dashboard is the first thing you’ll see on the main menu. Like any other dashboard, you will be able to see the summary and consolidated reports of your S...
Tue, 29 Oct, 2019 at 3:34 PM