Messaging

No, You cannot edit message templates once approved.

To get the template approved from WhatsApp under the K-Cloud Platform, please follow the steps below    Login to K-Cloud account Select “Channel” opt...

Below are some of the reasons for WhatsApp message failure: Sending a message to an invalid WhatsApp number Sending message from an invalid from numbe...

Businesses can send non-template messages only after receiving an incoming message from the customer to the WA business number.  Once the message is receiv...

WhatsApp messages status can be checked on the K-Cloud portal & also by configuring the Callback-URL in the request under the “callback_url” parameter.

Incoming URL is a webhook which can be configured against each WhatsApp Business number under the portal which will be triggered by Kaleyra whenever an inco...

FB has heard feedback that business verification slows businesses down in getting started on the API. Many businesses get stuck when it comes to uploading d...