Consent Template Registration - FAQs

Generic information around TRAI rules for Consent Template Registration

Bulk Consent Template Upload for Videocon
The Consent upload for all the registered customers of your company should now be uploaded as per the TRAI on the DLT portals. In accordance with this, ...
Thu, 19 Aug, 2021 at 10:31 PM
Bulk Consent Template Upload for Idea-Vodafone
The Consent upload for all the registered customers of your company should now be uploaded as per the TRAI on the DLT portals. In accordance with this, Ide...
Mon, 30 Aug, 2021 at 7:39 PM
Bulk Consent Template Upload for BSNL
The Consent upload for all the registered customers of your company should now be uploaded as per the TRAI on the DLT portals. In accordance with this, BSN...
Mon, 30 Aug, 2021 at 7:10 PM
Bulk Consent Template Upload for Airtel
The Consent upload for all the registered customers of your company should now be uploaded as per the TRAI on the DLT portals. In accordance with this, Air...
Thu, 19 Aug, 2021 at 10:32 PM
Bulk Consent Template Upload for Tata
The Consent upload for all the registered customers of your company should now be uploaded as per the TRAI on the DLT portals. In accordance with this, Tat...
Mon, 30 Aug, 2021 at 7:05 PM
Consent Bulk Upload - Operators
As per the latest directive from TRAI, the uploading of consent that you receive from your clients is now mandatory to send promotional and service explicit...
Thu, 19 Aug, 2021 at 10:22 PM
What is IP Whitelisting on the DLT portal? Is it mandatory?
As an additional security feature, the IP whitelisting feature has been introduced on the DLT platform. This is to ensure that the DLT portal is accesse...
Mon, 30 Aug, 2021 at 7:52 PM
What will happen when the consent scrubbing goes live?
When the consent scrubbing is activated from 1st September 2021, your promotional and service Explicit messages will deliver only to the numbers for whom yo...
Mon, 30 Aug, 2021 at 7:53 PM
Can consent be deleted from the DLT portal?
No, there is no provision to delete the consent once it has been uploaded on the DLT platform. Therefore, make sure the data uploaded is accurate and genuin...
Mon, 30 Aug, 2021 at 7:56 PM
My Sender ID is blocked by the DLT portal for complaints on 1 message template. Can I still send other message templates through that Sender ID?
No, unfortunately, if your Sender ID has been blocked due to complaints being received, then all the messages that are being sent out using that Sender ID w...
Mon, 30 Aug, 2021 at 7:58 PM