All you need to know about DLT Process - India

Do we need to register with all the operators ?
Registration can be done with one operator partner ( Kaleyra recommends you to do the initial registration via Jio). Once this is done and you receive the E...
Thu, 9 Jul, 2020 at 8:50 PM
Is BSNL, Videocon or Jio registering for DLT free of cost?
No. Initially it was free of charge for the registration. The operators have not started charging for the registration process. 
Tue, 28 Jul, 2020 at 5:26 PM
How are SMSes getting delivered to few a numbers even though DLT registration is not done?
Kaleyra has a system in place, such that we attempt to push as many messages as possible for you, in order to deliver the messages. In case the message is g...
Thu, 9 Jul, 2020 at 8:12 PM
What is the TAT for sender ID approval by the Operators?
The turn around time for the approval/rejection of a sender-ID is usually 24-48 hours by operators. There would be an email sent with regard to the status o...
Thu, 9 Jul, 2020 at 8:14 PM
What are Scrubbing Charges being Imposed by DLT? Does everyone have to pay?
DLT Scrubbing charges are in line with the recent implementation of the DLT Platform to curb unsolicited and spam messages by requiring all clients who inte...
Tue, 15 Sep, 2020 at 7:44 PM
Why are my headers rejected from the operator (For example - Reason : Header and entity irrelevant)?
Sometimes, the header looks irrelevant to the company registration name.  However, most companies submit Sender-IDs which are relevant to their brand names...
Thu, 9 Jul, 2020 at 10:32 PM
DLT Best Practices
The DLT platform setup enables the messages that are sent to your end customers to be controlled and monitored, reducing spam and unsolicited messages. In ...
Wed, 4 Aug, 2021 at 4:17 PM
I have registered my promotional sender-ID under DLT, but how do I create it on my Kaleyra promotional panel?
You can simply log into your account from : https://promo.kaleyra.com/ and follow the below steps: Once logged in, click on "Manage Items" and t...
Thu, 17 Sep, 2020 at 5:44 PM
Does Kaleyra provide their sender-IDs to me until my sender-IDs are registered in DLT?
As an act of good faith, Kaleyra will provide our generic sender-IDs to clients who have initiated the process of sender-ID registration and is awaiting app...
Thu, 9 Jul, 2020 at 10:21 PM
Where do I find Kaleyra’s Telemarketer ID?
Kaleyra’s Telemarketer ID is 120210000041.  You can use this in case you are prompted for telemarketer’s ID during Header/Entity registration
Thu, 9 Jul, 2020 at 10:24 PM