The process of mapping all your promotional and service explicit message templates to consent templates is mandatory as per the new regulations that have been shared by TRAI and will be enforced from the 15th of July 2021.

To make things easier for you, we here at Kaleyra have documented the entire process of how you would need to map the consent templates when you are raising a new content template for promotional or service explicit message categories only.

The Consent Template mapping process to new content templates is quite simple across operators and you can find the guide for each operator below:

  1. Idea-Vodafone    
  2. Airtel
  3. BSNL
  4. Tata
  5. Jio

Once you have applied for the template, you will hear back from the operators regarding the status within 24-48 hours.