DLT - FAQs

All you need to know about DLT Process - India

DLT Registration - India
Introduction Telecom Regulatory Authority of India (TRAI) has released The Telecom Commercial Communication Customer Preference Regulation (TCCCPR) 2018 to...
Fri, 11 Sep, 2020 at 2:02 PM
DLT Template Registration Process
The Template registration process involves 2 parts: Consent Registration – This involves collection of consent of the end customer to send future communic...
Fri, 11 Sep, 2020 at 2:06 PM
What is "Letter of Authorization" (LOA) for DLT? Where do I get it from?
As per the DLT process issued by TRAI, to make sure that the person submitting the documents and completing the registration process for any company has suf...
Fri, 10 Jul, 2020 at 8:14 PM
Do I need to register my sender-IDs under DLT towards other countries or only towards India?
DLT is implement by the Telecom regulatory board (TRAI) of India, so the registration is only towards India. However, other countries also have some specif...
Thu, 9 Jul, 2020 at 10:27 PM
What is Kaleyra's Telemarketer ID?
When prompted during registration for DLT on the operator's sites, please use Kaleyra’s Unique Entity ID (120210000041) while submitting the details.
Wed, 8 Jul, 2020 at 1:53 PM
Do we need to register with all the operators ?
Registration can be done with one operator partner ( Kaleyra recommends you to do the initial registration via Jio). Once this is done and you receive the E...
Thu, 9 Jul, 2020 at 8:50 PM
What are the documents required for DLT registration?
The basic documents required for the registration of an entity in any operator’s portal is  Company PAN/TAN Certificate of Incorporation Address proof ...
Fri, 10 Jul, 2020 at 8:23 PM
Is BSNL, Videocon or Jio registering for DLT free of cost?
No. Initially it was free of charge for the registration. The operators have not started charging for the registration process. 
Tue, 28 Jul, 2020 at 5:26 PM
How are SMSes getting delivered to few a numbers even though DLT registration is not done?
Kaleyra has a system in place, such that we attempt to push as many messages as possible for you, in order to deliver the messages. In case the message is g...
Thu, 9 Jul, 2020 at 8:12 PM
What is the TAT for sender ID approval by the Operators?
The turn around time for the approval/rejection of a sender-ID is usually 24-48 hours by operators. There would be an email sent with regard to the status o...
Thu, 9 Jul, 2020 at 8:14 PM